Impact at Scale
Building security solutions that protect millions
End Users Protected
via security baselines I created
Microsoft 365 Tenants
secured through my frameworks
Global Conferences
live demos & keynotes
MSPs Transformed
security & operations uplifted
Career Journey
Over a Decade of Growth
From technical analyst to innovation director — building teams, products, and security solutions at scale
Director of Product Innovation
Inforcer
Transitioned into a strategic innovation leadership role, enabling the teams I built to step up while focusing on high-impact product direction and future state vision.
Key Achievements
- •Conceived and launched Tenant Assessments — now a flagship offering identifying security risks across Microsoft 365 at scale
- •Led US partner re-engagement tour, winning back all targeted partners to full product adoption
- •Founded the Product Content Team: Knowledge Base, Support AI, Security Best Practices, In-product Policy Guidance
- •Created security baseline framework supporting 100,000+ tenants and 1,000,000+ end users
Head of Technical Operations
Inforcer
Rapidly promoted after initiating multiple programmes to scale from a 10-person startup toward hundreds of employees. Built three core functions from scratch.
Key Achievements
- •Built M365 Technical Team — presales & post-sales experts to win and deliver deals
- •Launched Product Support Team using Intercom, Arrows, and custom workflows
- •Created Implementation Team responsible for 90-day partner onboarding journey
- •Built standalone GDAP management tool identifying critical market gap
M365 Solutions Architect
Inforcer
Joined as a founding technical employee, bringing deep MSP expertise critical to transforming the company from an MSP into a SaaS vendor.
Key Achievements
- •Provided essential insight into Microsoft 365 security baselines and MSP operational reality
- •Built strong early relationships travelling across Europe with founders for presales engagement
- •Influenced core product roadmap ensuring alignment with real MSP needs
- •Trained internal teams on MSP operations, commercial models, and Microsoft 365 foundations
I&MW Solutions Architect
Core Technology Systems
Stepped in to lead the Technical Consulting team during an unexpected leadership emergency — taking ownership of all in-flight projects and consultant coordination.
Key Achievements
- •Presold and delivered Harrods' largest endpoint management project to date
- •Designed Microsoft 365 security baseline framework from CIS and NCSC best practices
- •Coordinated multi-disciplinary team to deliver enterprise programmes on accelerated timelines
- •Credited by senior leadership with 'saving the day' during critical delivery period
Technical Presales Architect
Infinity Group UK
Shaped client security strategies by maximising value from Microsoft 365 E5 uplift features and delivering impactful technical roadmaps.
Key Achievements
- •Led high-value presales engagements improving win rates through expert demos
- •Delivered strategic transformation roadmaps influencing multi-phase digital journeys
- •Drove customer adoption of Defender, IAM, and Intune-based modern management
- •Developed security architectures aligned to Cyber Essentials, NCSC, and Microsoft best practice
Technical Architect
Transparity
Delivered end-to-end Microsoft 365 modern workplace projects, consistently achieving strong customer satisfaction across diverse environments.
Key Achievements
- •Led security uplift initiatives using Conditional Access, MFA, MIP and WIP
- •Deployed Intune, Autopilot, Windows 365, and Azure Virtual Desktop at scale
- •Built Azure IaaS solutions with NSGs, Azure Firewall, and least-privilege principles
- •Key contributor to Azure infrastructure projects including compute, networking, and hardening
Technical Consultant
Trident Group
Modernised customer IT estates through Microsoft 365, Azure, hybrid cloud, and SharePoint solutions while owning full project delivery cycles.
Key Achievements
- •Designed infrastructure upgrades aligned with ISO standards and cyber security requirements
- •Delivered multi-platform firewall deployments (Sophos, SonicWALL, Cisco ASA, Palo Alto)
- •Built internal tools and automation improving productivity across support and sales teams
- •Produced IASME Cyber Essentials reports and guided customers through certification
Technical Analyst
Beaming Ltd
Started my career working on critical network infrastructure, including counterterrorism systems protecting UK shopping malls from high-risk attacks.
Key Achievements
- •Worked on network infrastructure for counterterrorism units in the UK
- •Achieved Cisco CCNA certification in just 12 months during apprenticeship
- •Built in-house full-stack password manager website
- •Developed internal applications aligned with ISO 27001/9001 standards
Featured Work
Projects That Made Impact
Products, tools, and initiatives that transformed businesses and protected millions
Tenant Assessments
Conceived and launched a major product feature that identifies security risks across Microsoft 365 at scale — now a flagship Inforcer offering used by thousands of MSPs globally.
Impact
100,000+ tenants assessed, flagship product feature
Security Baseline Framework
Created the best-practice baseline framework used by thousands of MSPs to build secure Microsoft 365 configurations across their customer base.
Impact
1M+ end users protected, industry-leading trust
GDAP Management Tool
Built a standalone tool for partners to manage GDAP relationships — identifying a critical market gap while keeping engineering focused on core product delivery.
Impact
Solved critical partner pain point, rapid adoption
Technical Operations Scale-Up
Created and built three core functions from scratch: M365 Technical Team, Product Support Team, and Implementation Team — scaling Inforcer from 10 to hundreds of employees.
Impact
3 teams built, 90-day onboarding journey designed
Global Speaking Tour
Presented at major industry events including Right of Boom, Pax8, DattoCon, Rewst, and IT Nation — delivering keynotes and live hacking demonstrations.
Impact
6+ global conferences, hundreds of partners engaged
Harrods Intune Modernisation
Presold and delivered the largest endpoint management project for Core Technology Systems — a large-scale Intune modernisation programme for Harrods.
Impact
Largest project in company history, CIS/NCSC aligned
Published in IT Pro
Authored article on alternatives to VPNs for remote worker connectivity, published in IT Pro magazine and referenced industry-wide.
Impact
Industry recognition, thought leadership established
Expertise
Skills & Capabilities
Deep Microsoft 365 expertise combined with leadership and innovation
Microsoft 365 & Security
Cloud & Infrastructure
Leadership & Strategy
Development & Automation
Certifications & Standards
Get In Touch
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